There are a few key principles that all good UX examples for SaaS products share. First and foremost, they focus on the needs of the user. They make it easy for users to accomplish their goals, and they provide a great user experience. Let’s take a look at 10 good UX examples for SaaS products, and maybe you can apply one of these principles to your own projects.
1. Slack
Slack is a messaging app for teams that has seen tremendous success in recent years. Part of the reason for Slack’s success is its strong UX design. Slack is a messaging app for teams that offers several features that contribute to a good user experience. One feature is its use of channels, which allows users to easily organize messages by topic. This makes it easy to find specific information or have conversations with specific people. Another feature is its rich media support, which includes the ability to send files, images, and videos. In addition to that, Slack integrates with a number of other productivity apps, making it a valuable tool for busy professionals. The most valued UX feature also includes their ability to present NPS surveys (net promoter score) as though they are coming from an actual person.
2. Figma
Figma is a vector graphics editor and prototyping tool. One of its defining features is that it runs in the browser, making it cross-platform and easy to use. It also has a player feature that allows for live collaboration on designs, making it perfect for team projects. As far as UX features go, Figma includes grids and guides to help with alignment, a “Constraints” panel for setting sizing and spacing constraints, and a robust Symbols system for creating and reusing components. It also has built-in animation and transition controls, making it easy to create prototypes that look and feel realistic. Last but not least, Figma’s UX effort includes including their upselling prompts into the user interface in a non-intrusive manner.
3. Userpilot
Userpilot’s good UX features are the preloaders in their web app and Chrome extension. They help to improve the user experience by making it easier to navigate the app and by providing more information about the content that is loading. The preloaders also help to reduce the amount of time that users spend waiting for content to load. In addition, the preloaders provide a way for users to see how much content is loading and when it will be available.
4. Amplitude
Amplitude’s good UX features are many and varied. One that stands out is the company’s commitment to making even the ‘boring’ parts of the user experience engaging. This is exemplified by the witty cookie policy modal which lightheartedly informs users about how their data will be used. This attention to detail shows that Amplitude understands that even small aspects of the user experience can have a big impact on overall satisfaction. As such, it is clear that the company takes a holistic approach to UX design, ensuring that every element works together to create a seamless and enjoyable experience.
5. Todoist
Todoist is a to-do list app that has a number of great UX features. One of the best things about it is that you can use it on any device, including your computer, phone, and tablet. It’s also very easy to use, with a simple interface that lets you quickly add tasks and set deadlines. And if you’re the forgetful type, you can set up reminders so you don’t miss an important deadline. One of the features that sets Todoist apart from other to-do list apps is its user onboarding. When you first sign up for Todoist, you’re given a checklist of things to do to get started with the app. This includes adding your first task, setting up a reminder, and inviting friends to join your team. This is a great way to help users get started with the app and learn how to use all of its features. Overall, Todoist is a great to-do list app with plenty of useful features for both casual and power users.
6. Loom
Loom is a video messaging application that has built its UX around a simple and intuitive UI. The use of tooltips provides users with the ability to quickly learn how to navigate the app without having to search for information. The app also offers a variety of features that are designed to improve the user experience. For example, users can easily record, edit, and share videos without having to post them to social media.
7. HelloSign
HelloSign’s user interface designers did a great job in designing clean and simple UI, with a focus on ease of use. The site’s main goal is to get users signed up and using the service as quickly and easily as possible. One of the most notable features of the site is the use of a conversational style to engage users. Rather than demanding a lot of personal information upfront, HelloSign talks to users in a friendly, helpful way that encourages them to sign up. This approach has been shown to be effective in reducing user anxiety and improving conversion rates. In addition, HelloSign offers a number of features that are designed to make the signing process smoother and more efficient. For example, users can add their signature to any document with just a few clicks, and they can also store their documents in the cloud for easy access from anywhere.
8. Spotify
Spotify is a digital music streaming service with over 320 million users worldwide. One of the things that sets Spotify apart from other streaming services is its user experience (UX). Spotify has simple and consistent messaging that makes it easy for users to understand what the service offers and how to use it. The service is also very user-friendly, with a clean and intuitive interface that makes it easy to find and play music. In addition, Spotify offers a variety of features that are designed to enhance the user experience, such as integration with social media platforms and personalized recommendations. As a result, Spotify’s UX is one of its key competitive advantages.
9. Duolingo
Duolingo is a popular language learning platform that boasts over 300 million users. One of the things that makes Duolingo so successful is its focus on user experience (UX). In particular, Duolingo uses visual hierarchy and clear learning breakdowns to make the platform easy and enjoyable to use.
10. Mural
Mural is a digital workspace that helps people collaborate on projects in a more efficient and effective way. One of the advantages of Mural is its user-friendly interface. The interface is designed to be intuitive and easy to use, with a variety of features that help users stay organized and on task. For example, users can create sticky notes and mind maps to brainstorm ideas, and then group those ideas into categories for further development. Additionally, Mural’s real-time chat feature allows team members to communicate with each other directly within the workspace, so they can quickly resolve any issues that come up. Finally, Mural’s activity feed provides users with a complete overview of all the tasks that need to be completed, so everyone can stay on the same page. Thanks to these features, Mural helps teams work better together and get more done.