If you’re an Amazon customer with an account, you’ll know that the company keeps track of everything you buy. This includes orders that have been placed, promotions that have been taken advantage of, and more.

It’s called omnichannel and it’s how the company makes its products so easy to navigate and buy from anywhere with an internet connection.

In other words, if you’re an Amazon customer, you’ll want to make sure that your account is set up properly so that you can see all your past orders. This can be a little tricky at first, but with a little persistence and a few trial and error tests, you’ll soon be able to view your past orders on Amazon.

How To See Archived Orders On Amazon?

1. Go to the Amazon home page and click on Orders. You will be taken to the “My Account” page.
2. Click on Orders and you will be taken to a page displaying all your archived orders which you have made at Amazon before.
3. If you have placed an order within the last 30 days, there will be a “View Order Details” link at the top of the page which will take you directly to that order’s details page. Otherwise, if you have placed an order more than 30 days ago, there will not be any links available for viewing your orders at this point in time, but your orders are still saved by Amazon for future reference and can be viewed at any time by going back to the Orders section of your account.
4. You can also search for your archived orders using the Search bar at the top of the page.
5. Additionally, you can click on the “My Orders” link below your account picture at the top of the page to view all your orders from all of your Amazon accounts.
6. Click on the “Manage Your Orders” link at the bottom of any order listing to see options to edit that order or cancel it entirely.
7. Click on “Manage Your Orders” again and you will be taken to a page that allows you to view, edit, or cancel any of your pending orders which are not yet fulfilled by Amazon. This is an excellent resource for you if you have placed an order and want to change that order before it ships out! You should also note that this option is available even if you have already shipped an item by clicking on “View Fulfillment Status” under your orders.
8. Click on the “Order Details” link at the top of any order listing to view that order’s details page. You can also click on “Edit Order” to edit that order, and you can click on “Cancel Order” if you no longer want to receive that item and want to cancel your order completely.
9. Click on the “Fulfillment Status” link at the bottom of any order listing to see a list of all your orders which are still in progress, but not yet fulfilled by Amazon (i.e., they are still in either fulfillment or fulfillment-related tasks such as being processed or shipped out). You can also click on an individual order listing under Fulfillment Status and then click on “View Fulfillment Status Details” to view more information about that specific order, including the status of it being processed through Amazon for shipment, for example.
10. Click on the “Fulfillment Status” link again and you will be taken to a page that shows all of your orders which have been fulfilled by Amazon (i.e., they have been shipped out). You can click on an individual order listing under Fulfillment Status to view more information about that specific order, including the items it contains, its estimated arrival date, and even its cost if you paid for shipping!

What Is An Archived Order?

An archived order is an order that was placed and then canceled by the customer.

This includes orders that have been paid, promotions that have been taken advantage of, and more.

You can view all past orders in your account on Amazon by clicking on the “Orders” icon in the top right-hand corner of your account.

If you’ve previously placed an order with Amazon, you can simply click on the “Orders” icon to view the order details.

You’ll see the order number and the reason why the order was cancelled next to each order.

How To Find Out If Your Account Is Set Up For Omnichannel

If you’re not sure if your account is set up for omnichannel, here are some ways to check:

1. With the “Orders” icon in the top right-hand corner of your account, click on “Manage orders” and then select “Orders by fulfillment status.” Next to each order listed will be a checkbox that says “Opt-in to receive e-mail notifications.” If you click on this box, you will see a confirmation message that says “Order notifications have been successfully added to your account.” If you don’t see this message, then it means that you can’t manage all of your orders at once through your account and so they are not all managed through one place (which is why they aren’t showing up). This means that they are not all being managed omnichannel as well as they should be and so there’s no need to worry!
2. Log in to your account, then go to “My Account” and click on “My Orders.” This will give you a list of all your orders and their details (date, status, etc). From this page, you can select an order that is not working through omnichannel (if there are any) and see the details of that order. You can also select another order from the same category to see if it has the same issue. If both orders have the same issue, then it means that one order is being managed omnichannel and one is not which means that there’s no need for concern!
3. Log in to your account and go to “Manage Orders” by clicking on the icon at the top right-hand corner of your account. Then click on “Orders by fulfillment status” next to any orders that are not being managed omnichannel. This will give you a list of all your orders and their details (date, status, etc). From this page, you can select an order that is not working through omnichannel (if there are any) and see the details of that order. You can also select another order from the same category to see if it has the same issue. If both orders have the same issue, then it means that one order is being managed omnichannel and one is not which means that there’s no need for concern!
4. If you have access to an online account management tool such as Shopify, then log in to your account and go to “My Account” and click on “My Orders.” This will give you a list of all your orders and their details (date, status, etc). From this page, you can select an order that is not working through omnichannel (if there are any) and see the details of that order. You can also select another order from the same category to see if it has the same issue. If both orders have the same issue, then it means that one order is being managed omnichannel and one is not which means that there’s no need for concern!

Conclusion

The rules of the omnichannel war are simple. You can’t send two people that work in different channels to handle a single order.

It’s either you or Amazon. If you want to win this war, you need to make sure your orders are completed properly and in a timely manner. This means making sure your employees know what they’re doing and that they don’t miss any steps of the order process.